Privacy Policy Effective Date: [02/12/2024]
Voyage Support Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL]. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
1. Information We Collect
We may collect the following types of information:
Personal Information
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Name, email address, phone number, and business details provided through contact forms or consultation requests.
Non-Personal Information
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IP addresses, browser type, and operating system through cookies or similar tracking technologies.
Payment Information
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If applicable, payment details for our services, processed securely through third-party providers.
2. How We Use Your Information
We use the information we collect to:
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Provide and manage our services.
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Respond to inquiries, consultations, and support requests.
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Improve our website’s functionality and user experience.
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Send marketing and promotional communications (with consent).
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Comply with legal obligations.
3. Sharing Your Information
We may share your information with:
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Service Providers: Third-party vendors that assist in operating our website or business.
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Legal Compliance: Authorities, if required by law or legal processes.
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Business Transfers: As part of any merger, acquisition, or sale of company assets.
4. Your Rights
Depending on your location, you may have rights under applicable privacy laws, including:
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Accessing and updating your personal information.
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Requesting deletion of your data.
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Withdrawing consent for data processing.
To exercise these rights, please contact us at info@voyagesupportservices.co.uk.
5. Cookies and Tracking Technologies
We use cookies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
6. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.
8. Minors
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
10. Updates to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Voyage Support Services
21 Swinford Road, B29 5SH, Birmingham, West Midlands, United Kingdom
Email: info@voyagesupportservices.co.uk
Phone: 0121 838 9908